How long will it take for my web site to be designed?

The timescale of a website design project is generally dictated by the client. If you have a deadline in mind we will endeavor to meet it for you. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.

Will we need to have a meeting in connection with the website design?

In the majority of cases a meeting isn't necessary and 90% of our websites are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only you and us can view the content. We then liaise with you regularly to discuss the web designs in order that the final result is exactly as you wish.

Once my website design is completed - what after sales service do you offer?

We fully support any website we design and are always available should you encounter any problems or require any enhancements. Furthermore we can also host your website with the provision of email, website statistics and domain name registration, thus keeping the whole solution under one roof and simplifying the entire process for you.

Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?

You may move your website to another web hosting service at any time. Once your website design has been completed, we send you a copy of the website on CD. This copy of your website is for your retention but please understand that we cannot be held responsible for your chosen hosting provider and all that this entails such as website uptime, email and website access.

Will my website design be "Search Engine" friendly?

All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

I hear that there are hidden costs associated with web design services. Is this true?

No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to unless you wish to change the specification before /during or after the design process and / or add other components not requested in the initial quotation. If so we will simply ensure that these questions are answered and where possible, to keep the costs down at all times. We never increase a cost without first asking for your written approval and as such there are never any hidden surprises - just great service at all times.

Do I need a database on my website?

This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.

Can I get e-mail with my website?

Yes you can have email and you will probably wish you set-up several email addressed e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com

How can I accept credit cards on my site?

There are various methods availably to you. We would need to talk to you to establish your requirements and the best method for your company. There are essentially two main methods of accepting credit cards. The first method is where you use your own PDQ. Card machine and process the card payment yourself and the second method uses an online clearance company. Once you are sure which method you wish to use, we can design accordingly.